If you want someone to help you out over the phone call Microsoft support number, you could turn to an independent support company that employs several experts who are well-versed with all kinds of technical issues from Microsoft, and after identifying the cause of your issue would start working on fixing it right away by taking remote login access to your computer after seeking your permission to do so. Microsoft's support aggressive moves to limit legacy support may represent the monolithic software giant against flexing its muscle to limit consumer choice, but I'd call that a Red Herring: the cries of anti-competitive behavior are meant to illustrate a larger principle of democratization sweeping computing. A valuable idea in the broader discussion but irrelevant to the small business: the goal is to contain technology expenses not increase expenses through allowing more complexity and variability. Indeed, I applaud Microsoft's recent actions - the small business benefits substantially when Microsoft takes dramatic steps to limit exposure and risk for their customers. You can easily make changes in your document online as you have a complete version of the entire Microsoft Office online available. You have the option of making changes in documents online with Microsoft Office Web Apps. Microsoft support allows in synchronizing. Popup notifications will start appearing the moment any change is made to a document. To view the edited section click save option and the change will appear highlighted along with the name of the person who edited it. Microsoft support when you have the access to Web Apps and Power Point App you can make any changes and share it across with chosen users online. Gmail Integration Sky Drive can be integrated with your Gmail account by downloading Attachments.me. This can be added as an extension to Chrome or can be added to Firefox. Now you can attach file via Sky Drive to your account on Gmail. Whenever you want to view your files click Share from Sky Drive, you will be able to access them and share them on e-mail. Additionally, you need to remember that the files shared through the drive to the e-mail account are read only option. The original copy is still on the drive.